Thank you for your interest in and access to our website. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and, in certain circumstances, disclose your personal information.
Protecting personal data and building trust with our clients are extremely important to us. Therefore, we will use your name and other related information in strict accordance with this Privacy Policy. We only collect information that is necessary and relevant to service provision and transactions.
We will retain customer information for the period required by law or for specific purposes. You may access and browse our website without providing personal details. In such cases, you remain anonymous and we will not be able to identify you unless you log into your account.
We collect, store, and process your information to provide services and manage enquiries, including but not limited to: title, full name, gender, date of birth, email address, residential address, mailing address, telephone number, fax number, and payment details (including card or bank account information where applicable).
The information you provide will be used to process service requests, deliver services, and supply information requested through the website.
We may also use your information to manage your account, verify and carry out online transactions, identify visitors to the website, conduct demographic research, and send information about our services. You may opt out of receiving marketing communications at any time.
We may share your name and address with third parties where necessary to provide services (for example, delivery partners or service providers).
Your transaction details are stored securely and are not publicly accessible for security reasons. However, you may review your transaction history by logging into your account, where available.
You are responsible for maintaining the confidentiality of your account information. We are not responsible for any loss arising from unauthorised use of your password where this is not due to our negligence.
We may use anonymised personal data for market research and statistical analysis purposes only. You may opt out of such activities at any time.
We implement appropriate technical and security measures to prevent unauthorised or unlawful access, loss, destruction, or damage to your personal information.
We advise you not to send payment or sensitive information via email. We are not responsible for any losses incurred as a result of transmitting information over the internet or email.
You must not use any software, tools, or methods to interfere with or alter the structure of the website or its data. Any acts of interference, disruption, or unauthorised access to the system are strictly prohibited and may result in termination of access and legal action where necessary.
All transaction information is kept confidential. However, we may be required to disclose such information to legal authorities if requested in accordance with applicable laws.
The terms, conditions, and content of this website are governed by the laws of Vietnam, and the courts of Vietnam shall have jurisdiction over any disputes.
You have the right to request access to your personal data and to request corrections of any inaccuracies at no cost.
You may request that we cease using your personal data for marketing purposes at any time.